Privacy Policy for Logix SupportDesk

Last updated: 18.08.2023

Logix InfoSecurity Pvt. Ltd. built the Logix SupportDesk app as a free app. This SERVICE is provided by Logix InfoSecurity Pvt. Ltd. at no cost and is intended for use as is.

We may collect certain information that you provide directly to us when you use SupportDesk. This may include, but is not limited to:

- Personal information such as your name, email address, and mobile.

- Information related to your device, including device type, operating system, and unique device identifiers.

 We may use the information collected for various purposes, including but not limited to:

- Providing and improving our services, features, and functionality of the app.

- Personalizing your experience and customizing content based on your preferences.

- Sending you updates and other relevant information about the app.

We do not share your information in any circumstances to any third party except:

- In response to a legal request, such as a court order, government demand, or applicable law.

- If we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.

We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We implement reasonable security measures to protect the information from unauthorized access, alteration, disclosure, or destruction.

Our app shall not contain links to third-party websites, applications, or services that are not operated or controlled by us.

You have the right to access, correct, or delete your personal information collected by us. You can do so by contacting us at dpo@logix.in [provide instructions for users to access, correct, or delete their data]. For Profile deletion, we have provided Sign-out option on left navigation of SupportDesk application. Please note that we may need to retain certain information for legal and administrative purposes.

If you have any questions, concerns, or complaints about our privacy practices or this Privacy Policy, please contact us at dpo@logix.in. We will respond to your inquiries in a timely manner.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The most current version will be posted on within the Application. Your continued use of the app after any such changes constitutes your acceptance of the revised Privacy Policy.

By using SupportDesk, you agree to the terms outlined in this Privacy Policy.